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Health Care Social Media #hcsm presentation

June 13, 2015

Curious about how to use Social Media in your professional existence as a health care provider?

Here is the brief talk I gave to the UBC CPD Practice Survival Skills audience in Vancouver, Jun 13, 2015.


And the accompanying handout

Screen Shot 2015-06-13 at 11.43.26 AM

It’s a fairly superficial overview of how one might use social media to advance a clinical or advocacy agenda, but hopefully it gives you a taste of how you might use this technology meaningfully. Or, it might encourage you to not use it at all, which is also a valid choice!

Throwback time #HCSM

June 3, 2015

I am preparing a talk about “Health Care Social Media” for an upcoming physician conference. The talk is basically done but I am procrastinating on sending it in. The reason? I keep getting nostalgic! Computers/internet/tech is so much a part of me and of how I grew up; we lived on a hobby farm and I spent a lot of hours in the garden, helping split the firewood, tending the chickens, etc. but my mom was a computer scientist, and in retrospect, she spent a lot of time helping my brother and I get interested and involved with technology that other kids couldn’t even dream of.

It’s hard to step away from computers and the Internet and look ‘objectively’ at how it might be useful. For me, it simply “is” and has almost always been

  • I have been using social media and blogging for almost 10 years now. I have been sending emails for more than 20 years (yes, my mom got me started early!), and my first website in 1994 was as you’d expect – a 10 year-old’s idea of AWESOME!!! (It ‘evolved’ to include a lot of 3D renders, rotating text, and eventually had frames (shudder!), tonnes of pictures, and sound clips). Wish I had a screen shot to show you!
  • No, my first website was not on Geocities (though I did get one of those too) but rather on the local university’s server thanks to my mom who was a manager in the computer department.
  • I remember sitting on boxes of Fortran punchcards in the office waiting for my mom to finish work. She usually had two computers going. My own programming learning ranged from Logo and Basic ~1991, to C++ in high-school. In University I learned Lisp, studied “Cognitive Systems,” and used my familiarity with C to program ‘Skinner’ boxes for a biopsychology rat lab. Now I really just do a little bit of HTML and CSS as needed for my Less is More Medicine site.
  • Back in the early days my mom brought home an Apple II to work on and for us to check out. Apparently I didn’t like the StuntCopter game (remake here) – it was too hard! – so I trashed it. I never liked Macs back then. Now, I’m all aboard.
  • I remember on our Commodore 286 at home, when my brother and I were in the middle of playing FaceOff! (a hockey computer game), we’d have to stop to go to a chore or have lunch or something. We couldn’t save the game and on ‘pause’ the music would play over and over. So we’d smother the computer with blankets so our parents wouldn’t get driven totally batty by the sound.

  • I remember the noise our first modem made. All the subsequent ones basically made the same noise until I think the 56k one. It is a miracle every time I open my computer and the Internet is just ‘there.’

  • When my dad and I were away for a month, I remember using our unlimited long distance phone plan to dial back home across the country for our free internet. It was awesome. The phone company didn’t like it, but too bad for them!
  • I can’t count the number of AOL Online CDs we received in the mail. They were very useful… when hung in the garden to deter the birds from eating our crops!
  • My brother and I fought a lot over who could have computer time. He was bigger, so he usually won. I would call my mom to complain to her at work. Not cool, BUT I WANTED TO USE THE COMPUTER!!! Our dad set time limits and had us write our hours in a log book. It didn’t really help.
  • The fighting probably started with Commander Keen ~1990. We both grew to like video games Tie Fighter 1994, Diablo 1996, and I was floored by Bladerunner ~`1997 which had the most amazing graphics and involved story I’d ever seen. I think my brother bought his own computer around then so maybe that’s why I had more time to explore that world.
  • I never thought I’d own a console but jumped on the console bandwagon in 2009 as a way to zone out after rough shifts in residency. Mass Effect became my new favourite game. I could justify it saying it improves Surgical skills. The Fallouts in the console era were so much more immersing than the top-down turn-baser that I started with
  • Definitely a bit embarrassed to admit that my science fair project with T.W. in 1999 was about Internet Addiction; if we repeated our survey now, everyone would be classed as web-dependent, me especially
  • For MySpace, Livejournal, Facebook, etc. I was never in the first wave of adopters, always a little skeptical at first. But once connected, I used these things extensively. I’ve given up on many iterations, no more Flickr, Instagram, etc. There’s only so much time I have to waste (very little, except for right now, but I am procrasta-working!)
  • I used to review iPhone medical Apps for this blog and one other. I use my iPhone a lot but rely on it less and less for medical support as I develop more comfort with patterns of practice.
  • I can’t really believe that I’ve been blogging for this long. Hey, BlogSphere, “back when I was young, we used to have Grand Rounds for medical blogs” (see, I hosted here). Also, we used words like “BlogoSphere”

I guess I had better get back to work and finish my Prezi. Prezi is my favourite way to get some oohs and ahhhs just when people are expecting another boring PowerPoint.


How OLD I feel now.  Time to teach these kids a thing or two. More likely, they’ll school me.

Hope you enjoyed this trip down (my) memory lane. If you are one of my old time med-blog sphere pals, consider this a ‘shout out’ to you.

On “Why your doctor always keeps you waiting” & Wellness vs Work

February 6, 2015

Screen Shot 2015-02-06 at 11.34.53 AMA friend shared this article, “Why your doctor always keeps you waiting”

Take a look.

It perfectly sums up the struggle of a day in clinic for a primary care physician (family doctor). I can identify strongly with the author, Dr Sanaz Majd. She’s thorough, she’s dedicated, she cares about her patients, she doesn’t mind that much missing a lunch, and she cannot live with doing anything less than her best.

Trouble is, this kind of care is not sustainable. It is a recipe for burnout.

Is the answer to see fewer patients? Yes, that might help but then many Canadians would be without a doctor, we would not earn the money required to pay overhead, malpractice insurance, to attend conferences, or to live well. We have worked hard and a lot of us (those who aren’t yet burnt out) take a lot of our work (figuratively and literally) home with us.

Are we greedy? Maybe. But if someone got into medicine to make money, they are in the wrong field! Most clinicians are book-smart enough to succeed at business or investing or something else that is less personally demanding, but we enjoy medicine because it is a challenge not just intellectually, but emotionally. It is an opportunity to do something to help others while at the same time feeling stimulated and productive.

I get paid well, and I appreciate that is recognition for the intensity and length of my education, for the responsibility I assume, and for the fact that is is not “just a job” but a life and I cannot turn off ‘being a physician,’ ever.

In addition to lots of journal article reading to keep up to date, I also spend about 20 hrs a week working (without pay) on my project, Less is More in Medicine. This involves reading related articles, spreading the word on twitter, attending conferences, preparing lectures, networking, teleconferences, etc. all on my own time. I do it because I am passionate about it and feel I have a duty to make the health care system better. If I could get paid for it, that would be great! In fact, that’s a dream.

If I was paid to do the advocacy work that I feel is so important, then I could have more time to practice the “wellness” that I preach to patients. Constantly I am bombarded with messages from friends and family to “slow down.” My very patient partner has advised me that I need to view this advocacy work as ‘work,’ and take time for myself, but I haven’t done very well at listening. He suggests I take one week off each month, which technically I do (I keep it free from clinical work) but (he’d tell you) I fill it with meetings and writing and preparing for conferences. Plus I work some of the nights and weekends during the rest of the month, so I wind up doing as much clinical work as anyone else, and I enjoy this also. Whether paid or not, I will continue my advocacy work, because I cannot let go.

There are a lot of mixed messages. On the one hand, I hear I should make sure I am well: As a physician I advise exercise, healthy eating, meditation/self-reflection, and community involvement. I have seen burn-out and suicide and hospitalization of my colleagues thanks to the pressures of this profession. Numerous groups, like The Physician Health Program of BC have talks and booths at conferences, reminding us to take care of ourselves before we take care of others. Parents and partners worry.

Medical Reconciliation forms must be filled out when patients are admitted in order to make sure they are on their usual medications. The pharmacist was upset that I left this page, a prescription for a generic erectile dysfunction drug (like Viagra) blank. This is an example of paperwork gone wrong.

Some comic relief in a day of stupid paperwork: Medical Reconciliation forms must be filled out when patients are admitted in order to make none of their usual medications are missed. This is important.
The pharmacist was upset that I left this page, a prescription for a generic erectile dysfunction drug (like Viagra), blank. “Just doing my job,” I know, I know. But what a system we would have if people kept only “just doing my job.”

On the other hand, I should work harder and do more with less: patients are upset they can’t find a GP taking patients, they complain about waiting in the office or in the ER, colleagues ask for their shifts to be covered, emails come in constantly seeking locums, while in the middle of telling someone their loved one is dying a nurse calls and ask “when are you going to come and see this patient?!”, hospitals grow more crowded and we are seeing people in hallways, the public tells doctors we are paid to much and work too little and I’m to blame for everything that is wrong with their health, despite electronic records the pile of paperwork only seems to grow, the government of Quebec tries to pass legislation to (#PL20) forcing doctors to work more hours and take on more patients.

These messages are hard to reconcile, which is why we need to challenge the status quo. (I learned this formally, once). We need to change the way health care is delivered. We need a revolution in primary care, and we can only do this by using our time outside of clinical hours.

We must be brave and tackle conflict and embrace controversy. This makes life more difficult, but how can we – the thorough, the dedicated, the caring, the hungry, the unwilling to give less than 100 % – live any other way?

3166 days of blogging

November 20, 2014

I have been blogging now for 3166 days or 8 years, 7 months, 30 days.

I’ve been thinking about this lately as a few people at a conference came up to me and said “DrOttematic!! I’ve been reading your blog/twitter. You have been doing that for the longest time!!”

One person even said I was “an early adopter.” That sounds cool.

To be honest, I didn’t think many people still read this except maybe for my mom and Stephen Mlawsky (whose app I gave a pretty harsh review! And he remains a very kind supporter, despite that!) [Hi!]

I started blogging as I was trying to learn and share about my first overseas medical elective (To the Himalayas! – a blog I’ve since shut down). Just before residency, I started this blog (Dr Ottematic), to write about my best and worst moments in training and becoming a new GP.

Now, all my energy is devoted to Less is More Medicine, and my broader interest is in transforming the Canadian health care system for the better.

And who knows what next?

I’ve written through mistakes, tragic occasions and hilarious realizations. I’ve tried to make decisions about specialization, where to live & work, and whether to join the military. I’ve considered the role of big pharma and struggled to understand how to view medical marijuana, flu shots, and methadone. Humour, nostalgia, and ethical reflection have been common approaches to coping with the strange life of being a physician.

Writing publicly about being sick, whether the annoying pityriasis rosea, embarrassing Bell’s Palsy, or potentially severely disabling Transverse Myelitis has helped me see things from the other side and value the great health I have.

I wanted to pause on this roller coaster to say “thanks for reading.” I think I’ve grown a lot and though I still am quite ignorant, at least I’ve learned that I can change over time and that there are lots of great people around me who open my eyes to new ideas and ways of thinking.

Thank you.

The maybe MS saga continues

August 12, 2014

Thought it was time for another update in my “do I have MS? or is it some other weird neurological disorder” adventure.

In a sentence: I am having some more symptoms but they are minor, my imaging doesn’t show anything new, but my specialist thinks I have either recurrent transverse myelitis or MS.

Longer version:

I’ll start with a review of the timeline

  • Dec 2011 Bell’s Palsy (may be unrelated) treated with steroids and antiviral. Distance vision a bit blurry at the end of the steroid course, returns to normal in a few days. Face almost “normal” in 8 weeks. Personality still weird.
  • Dec 2013 in Yellowknife legs numb, wait a few days “it’s my migraine or my migraine medication.” See the ER doc and he sends me home to Vancouver
  • Dec 2013 at hospital, Neuro team sees me; lesion at T10 on MRI. Admitted to hospital. MRI head and c-spine normal. LP shows no infection. Tests for HIV, Lyme, HSV negative. Cytology is not completed. IV steroids x 3 days. Off work x 6weeks, numbness gradually improving. On oral steroid taper for 10 days. Lose my distance vision (can’t focus) on the 7th day. Neurologist says it’s not the disease just the steroids.
  • Jan 2014 L’Hermitte’s phenomenon started (lightening down legs when I bend my neck forward, chin to chest)
  • Feb 2014 follow up T-spine MRI shows T10 lesion slightly improved but still there/enhancing
  • March 2014 in Yellowknife again, I notice my right leg getting much more numb suddenly. “There’s something in my Sorel. Oh. It’s my foot.” Get home to Vancouver, can’t get in to see my neurologist, MS clinic has lost my referral, go to GP who is lovely and reassuring
  • April 1, 2014 April fool’s. I see MS doctor, they order steroids IV for my recent flare, labs, follow up in a month. Hilarious attempt to work and have IV steroids at medical daycare in the hospital where I work. Surprisingly works out. Lose distance vision the day after my tx is done.
  • May 2014 MS doctor. Things are going great, only get numbness/tingling/vibrating in my legs when I walk vigorously. Tests for sarcoidosis and lupus and NMO are negative. “This could be a one-off transverse myelitis after all” Hope. Basically: optimism.
  • end of May 2014 at a conference in New Mexico, wake up and arms are numb, 3 days in a row. “Slept funny” “must be the hotel beds” No.
  • call MS clinic and they move up my MRI to July; MRI head and c-spine done at end of July
  • Aug 2014 see MS clinic . . .

That brings me to yesterday and today’s appointments.


Sitting in the waiting room at the MS Clinic…

Yesterday I saw an MS Fellow first. History taken, examined again. On exam, I have decreased sensation to sharp (pinprick) in distal arms/hands. Surprisingly – I hadn’t checked in a long time – it is also still decreased in my legs.

She reviewed my scans. Maybe “artifact” in the brain stem. A radiological artifact is just like a glitch in a video, something caused by the machine or movement of the patient. The resident mentioned that the “non-specific lesion in occipital lobe” is stable compared to previous scans. This lesion was never mentioned to me before. Hmm… Lots of silence as the Fellow scrolled through my images and Ian and I did our best to stare at our feet. Eventually, he and I made quiet conversation, passing the time. I would have welcomed rambling from the Fellow.

Then MS doc came in. The long and short of it is that he doesn’t know what I have or what to do about it. If it is MS, we should treat now and with MS drugs. If it is not MS, it could be recurrent Transverse Myelitis which is rare, and we should treat with different drugs. My scans showed no new (definitive) lesions, so they cannot label me as MS or recurrent TM. Yet.

[EDIT: I forgot to say that the MS doc said the lack of lesions on scan is not conclusive; often with mild sensory changes (what I have) a tiny lesion is the cause and is missed on MRI]

We want to treat, but what are we treating?! Are the side effects worse than disease? I explained my bias: as he rattled off different drug names “I like this one, it’s good for people with active lifestyles, and you can get pregnant on it” etc. all I could think of were all the patients I had seen with horrible side effects. I mentioned a patient who was on Mycophenolic acid, who developed disseminated CMV and was quite sick. I didn’t say it, but I was also thinking of a patient who was on Rituximab who had severe bone marrow suppression and lymphadenopathy. I explained “my bias is that in my work (as a hospitalist), I see only sick people, people who have the bad side effects of these drugs; I don’t see the good outcomes.”

MS doc suggested a pulse of steroids. I questioned whether this would change the outcomes and he said “maybe.” I might get relief for my tingly hands fairly rapidly. And IF they get a whole lot better, that might imply a spinal lesion, as these tend to be more responsive to corticosteroids. IV has been a hassle in the past and so I asked if we could go with oral (prednisone). Yes. 650mg (correction) twice a day for 3 days. “Okay, but I’m worried I will lose my vision again. I kind of need some reassurance that my vision will recover.”

Today I saw a neuro-ophthalmologist at the MS Clinic. She examined me and seemed surprised that I passed all tests with flying colours. I guess most people going through the MS clinic already have some visual issues. I asked about the steroids and blurred vision, telling her that I was “okay” with it so long as she could reassure me it would not be permanent. She explained that while she could not guarantee anything, she had lots of patients who had this issue. She described the mechanism of increased salt/water and sugar, and how this might distort the lens and change its refractive characteristics.

She did my intraocular pressures and they were normal, reassuring me I don’t (yet) have glaucoma. She offered to see me again while on prednisone so that they could measure the change in my vision but I was satisfied enough with her explanation. I did, however, leave the clinic with a plan for visual field testing and a picture of the retina to be done in the next month or so. This will be a baseline and it may help in diagnosis if grossly abnormal.

So now, I have new symptoms but I am no further along in the process. I’m lucky to have such experts looking after me and I realize the disease has to declare itself before anyone can be expected to know what to do.

It’s just hard to plan for the future not knowing what might happen. Though I know it is impossible for anyone to know the future, it was something I was blissfully unconcerned about before. Until this year I felt I could do anything I wanted and would just go for it. Now, I’m afraid. And I’m ashamed that I’m afraid. I’m supposed to be strong. I’m supposed to forge ahead no matter what. However, I don’t want to make plans that I can’t keep and let someone (including myself) down. For example, I’m supposed to go volunteer at a clinic in Zambia for 3 months next year. I am currently physically able but I wouldn’t want to go if I was going to get sick while I was there, or if I’m on some sort of IV treatment that has to be done in the middle of that trip. And I wouldn’t want to leave them high-and-dry without a physician. Maybe it’s better just to cancel.

Now that I know I have some kind of illness that seems like it is going to surprise me on a regular basis, I’m thinking in a way I never imagined I would before.  Should I expect a long healthy life as a working GP? Do I need a less physical job? Should we build a ramp to our house just in case? Am I ‘disabled’? Is my fatigue related to the fact that I work a lot or is this the MS fatigue everyone talks about? Is my mood lower now than what I remember because I’m learning to cope with something new or could I be depressed?

Last year I read “Man’s Search for Meaning.” Viktor Frankl, the father of Logotherapy, wrote:

When we are no longer able to change a situation, we are challenged to change ourselves. . .

The one thing you can’t take away from me is the way I choose to respond to what you do to me. The last of one’s freedoms is to choose one’s attitude in any given circumstance.

I know that the only thing in my power is the attitude with which I approach all of this. It’s just hard to be optimistic, realistic, pragmatic, open, stoic, vulnerable, and “ok,” all at the same time. When you realize that you might have to make concessions, it’s hard to accept. “Oh you can still do anything you want despite it…” Yes. It’s not a physical disability that will stop me. It’s my own mind that might ultimately be the thing I can’t overcome.

Thus, main treatment is not some immunosuppressant or some vision-whackifying corticosteroid, but rather an injection of logotherapeutic thinking.

A textbook case of coccidiomycosis

July 3, 2014

My first peer-reviewed publication is out, and I’m proud to say the case study made the cover of the British Columbia Medical Journal (BCMJ).

If you are wondering how I can possibly justify diagnosing weird fungal infections with my “less is more” approach to medicine, read this post on my Less is More blog.

If you want to check out the article, read it on the BCMJ’s site.

I am human, an update

June 14, 2014

I haven’t written in a while, but I thought it was time for an update. This blog is taking/has taken more of a personal direction while most of my professional stuff, on the subject of “right care,” is posted on the Less is More blog.

For what it’s worth, I still read a ridiculous number of medical articles, some of which get a reflection or précis treatment on that blog, and the rest of which might appear on my DrOttematic or Less is More Med twitter feeds.


Our kittens are now a year old, they really like going outside and have learned how to jump out of second story windows; perhaps I’ll learn some veterinary medicine :(. Ian’s flying a different plane now. The work is more rewarding for him and he has a better schedule which makes it easier for us to travel and plan fun things. The weather in Vancouver has been wonderful and I now have a used folding/electric bike to toodle around on as well as a stationary bike for rainy days. This week I had enough time off to get together some Emergency Preparedness supplies; it has been on my “to do” list for a long time, but the tips I got at a Wilderness Medicine course, Ian’s recent reading about the Cascadia Fault, and having a few days off at home prompted me to get organized. There are still a few gaps; I’m certainly not a “panicked prepper,” but it feels good to know that if the power goes out or we don’t have running water for a few days, we’ll be self-sufficient.


This year has been a bit subdued (aka less exotic) compared to previous ones, but we did enjoy a week chasing lava on Big Island, Hawaii in January, a nice quick trip to Quebec City during Carnaval de Québec in February, a week in Toronto in March (while Ian was training to fly a new airplane), a visit to Sidney BC including a day trip to Botanical Beach at low tide in April, and a trip to New Mexico at the end of May, where we explored national parks and monuments before I began a wilderness medical conference in Santa Fe. The conference was fantastic and highly practical both for my northern work and for personal safety/health while enjoying the wilderness. Our next big trip will be this fall – we are aiming for Iceland.


Things were going okayish, then I had a little relapse (?) of my Transverse Myelitis in March while I was in Yellowknife. Saw the MS clinic (see prev post). Saw them again in early May. Things were pretty good actually; I even had a day where I didn’t think about my condition at all since I had no symptoms that day. At the clinic, for the first time, my physician said “well, maybe it isn’t MS.” Things were continuing to improve and I was so very close to ‘normal’ until during our trip to New Mexico I woke up with numb arms. Numb like I had slept funny on them. And honestly, that is what I told myself for a few days. “Oh I just slept funny. Hotel beds, who knows.” I was obviously in denial that it was anything significant. Home from the trip, I discussed it with my dad (a nurse) who is very good at telling me like it is. He told me I should call the MS clinic. So I’ve done that, and they will eventually (“soon”) scan my head and neck, since it’s likely I have a brain or cervical spine plaque, and that my diagnosis is MS after all. Technically my neuro issues have to be disseminated in time and space to be diagnosed as MS. We have time (multiple different events at different times) but not space (there was only one lesion on my MRI at T10). I would be surprised if there is nothing on my head/neck scans, and per previous discussion, it sounds like my specialist will suggest aggressive, early treatment to prevent more MS plaques from building up, thus reducing further weird neuro symptoms. Now I just twiddle my thumbs and do the impossible dance of not stressing with uncertainty, aka keep busy and try to ignore it.


Given my health stuff and because we have a lovely place in Vancouver to live (and that’s where my fella is most of the time), I’ve been going up north a little less. This year, I just have a few trips to Nunavut and the Northwest Territories. Next week, I’m off to Yellowknife for some clinic and then hospitalist work. I quite like hospitalist work. I really enjoy the older patients, working in a team, and the ability to divide up my time as I see fit. I can devote lots of time to the sick patients or those with new diagnoses, and I can spend little time with the stable, well patients. It’s not as “cowboy”/adrenaline-heavy/glamorous as emergency medicine, but it’s also less stressful, and I think I make more of a positive impact in people’s lives. Also, my regular commute in Vancouver is a 20 minute walk; can’t beat that for health or sanity!

Stemming from a previous interesting case at work, next month should see the publication of me and colleague Dr B’s case report in the BC Medical Journal. It’s my first peer-reviewed article and so you can bet I’ll be posting a link here to showcase the great case and our hard work!

Health Policy Stuff:

Speaking of attempts at positive impacts, I’ve been devoting a lot of my “free” time to health care policy work. I’m on medical policy committees at the local, provincial, and national scale but I’m still learning the ropes and wanted to do something a little more hands-on. I started up the Less is More Medicine website this spring and have been following it up with other related endeavours trying to spread the word about this approach:

  • interviews (in Santé, & soon The Medical Post)
  • a research project (something around Choosing Wisely pioneered by a hospitalist colleague)
  • talks (at UBC for the Medical Students in DPAS with Dr James McCormack of The Best Science (BS) Medicine Podcast, a solo one at Family Medicine Forum in November 2014 in Quebec, and tentatively at two other conferences in the spring)
  • papers (ok ok all in draft form, but I’m constantly writing things..)

It’s rewarding to be able to sink my teeth into something I really believe in. “Less is More” is certainly not my only interest but it is a pretty exciting time to be involved. Many before me have done incredible work in the area and I see my role as spreading the message as well as supporting and encouraging physicians or patients to experiment with thinking this way.

Words cannot fully express my enthusiasm and gratitude for an opportunity that I have next week. I’ll write about it here or at the Less is More blog soon.


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